Bill Koff, VP of Leading Edge Forum from CSC, is in town doing some project with us. And he gave a 2 hour presentation on some of work and we have several interesting discussions.
One of the discussion reminded me of Metcalfe’s Law and its importances to IM. As companies started to introduce IM into their workplace, very often, in the name of ‘security’, would introduce an “enterprise IM” solution, one which is isolated from the other IM networks. Sadly, they’ve forgotten the value of IM is not in the tool but the community around the it, aka Metcalfe’s Law.
