November 28th, 2006

Dear Celcom

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celcom-4am-voicemail.JPGDear Celcom,

I know I have voicemail.

But do you have to set your system to call me every 15 mins? At 4am in the morning? Just so to wake me up to see a 3 missed calls from my own number? And to taunt me a few more times before I gave up and clear the voicemail (music tone??? wtf!)…only to find I cannot go back to sleep. (wtf! wtf!)

Your voicemail service is to help me take a voice message when I am not available. And for me to retrieve the message when I am available. It is not an excuse for you to call me every 15min (for a music tone no less!), and definitely not at 4am in the morning.

So beloved Celcom. Get a freaking clue and fixed your bloody system. Stop calling your customers 4am in the morning.

Yours Sincerely,

A very pissed off customer.

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